Free standard shipping on orders over €99.00 · Easy 30-day returns
HELP CENTER
Frequently asked questions
Quick answers to the questions we hear most often.
How do I track my order?+
Sign in to your account and open Order History, or use the tracking link in your shipping confirmation email.
How long does shipping take?+
In-stock items arrive in 5–7 business days with standard shipping. Express options deliver in 2–3 business days.
What is your return policy?+
You can return most items within 30 days of delivery for a full refund. Final-sale and made-to-order pieces are not returnable.
Do you offer free shipping?+
Yes, standard shipping is free on orders over $99.
How do I create an account?+
Select Sign In and choose Create Account. You can also create an account during checkout.
What payment methods do you accept?+
We accept all major credit cards, PayPal, and Apple Pay.